FAQs

How long does it take to receive my order ?

Delivery timings vary depending on the destination.
Kindly visit here to view our detailed Shipping & Delivery information. If in doubt, you can get in touch with us on customercare@lescoucous.com.

Can I return or exchange an order ?

We want you and your littles ones to love your purchase and enjoy your shopping experience with us. If you’re not 100% satisfied, please contact us via email on customercare@lescoucous.com or whatsapp us on +971 52 860 5705 to process your refund. You can also view our refund policy here.

How do I know if my order is confirmed ?

Once you checkout and pay for your order you should receive an order confirmation email. In case you don’t, please reach out to us via email on customercare@lescoucous.com or whatsapp us on +971 52 860 5705.

How do I contact customer service ?

We’d love to hear from you! Please reach out to us via our contact form, email on customercare@lescoucous.com or whatsapp on +971 52 860 5705.

How can I sell my brand on Les Coucous ?

Please send us an email to inquiry@lescoucous.com.